Website information / Updated 22 October 2026
Privacy policy
This policy explains personal information associated with browsing the Try Airsoft website and contacting the business. It distinguishes information used to display the website, a message you choose to send, and records that may arise from later dealings with the company. The fields and notices presented for a particular interaction should be read together with this policy.
1. Who is responsible and how to contact us
The operator identified for this publication is TRY TG ESPORTES IMPORTACOES LTDA, CNPJ 21.754.720/0001-12, at RUA CAVALHEIRO ERNESTO GIULIANO, 1320, OLIMPICO, SAO CAETANO DO SUL - SP, 09571-310, Brazil. The enquiry address displayed on the Contact page is [email protected]. Direct a privacy question to the operator and identify the interaction concerned, so the relevant records can be located without collecting unnecessary information. Independent browser, hosting and email providers can also process information in their own roles. This policy distinguishes those technical services from a message you choose to send to the business.
2. Information you choose to provide
The form requests your name, reply email address, selected category and message. A company name is optional. There are no file uploads, telephone fields, customer accounts or payment fields. Use a brief description of the request; do not include identity-document copies, payment credentials, passwords or sensitive records in this initial message. Additional details, if genuinely necessary for a later arrangement, should be requested for a stated purpose through an appropriate channel. A general enquiry is not permission to collect unrelated information about you or your companions.
3. What happens when a form opens an email draft
The form works locally in the browser. When its fields pass validation, the page displays a draft and an optional link to open your email application. The website does not transmit the message through a form-processing service. Preparing the preview or opening an email draft does not prove delivery to the displayed address. You decide whether to send it in your own application. A saved or sent message can then be processed by your email provider, and any recipient who receives it, separately from this local preview.
4. Technical information involved in browsing
Loading a website involves sending requests from your device to the systems that provide its pages and resources. Those requests can reveal an IP address, browser and device characteristics, requested resource addresses and connection timing. Hosting, delivery or security services may generate logs for operating the service, investigating faults or preventing misuse. This technical exchange is different from voluntarily supplying a contact message. The information available to a service depends on the browser, the resource requested and the service's configuration; an ordinary page visit should not be confused with an enquiry being sent.
5. Purposes and the basis for handling information
Information supplied in an enquiry is relevant to understanding the request, communicating with you and considering the requested product or service. Later dealings may require records to perform an agreement, meet legal obligations or address a complaint. Technical records can support website operation and security. The appropriate legal basis depends on the activity and the law that applies, including steps requested before a contract, contractual obligations, legal requirements or legitimate interests where permitted. Where an activity requires consent, any request for that consent should identify the activity and the available choice.
6. Cookies, local storage and browser preferences
The authored website does not set advertising cookies, store enquiry fields in localStorage or maintain a signed-in session. Local images and font files can be cached by your browser. The hosting and Cloudflare delivery infrastructure may process request logs, security signals and technical diagnostics, and Cloudflare may add email protection or performance-measurement features at the edge. Those services have their own configuration and controls. Browser storage settings can affect infrastructure features, but clearing the browser does not delete an email that you independently sent.
7. Embedded content, external links and providers
These pages do not embed a video player, interactive map, social feed, payment widget or remote contact form. Photographs and fonts are served as local files from this website. Following a separately labelled source link makes a request to the external destination, which operates under its own privacy practices. Opening your email application also involves that application and its provider. Review their notices before sharing information there; this site does not control how an independent provider stores an email draft or manages your account.
8. Who may handle information and why
Handling a business enquiry can involve personnel responsible for the request and providers supporting communications, hosting or related administration. A later transaction may involve a service partner or another party identified for that transaction. Legal obligations, an authorised request from a competent authority, or the establishment or defence of a claim can also affect disclosure. The relevant purpose and circumstances determine what information is necessary. You may ask for clarification about recipients connected with your own interaction. Identify the enquiry or transaction concerned so that the relevant handling arrangements can be reviewed.
9. Processing across locations
The location of your device does not necessarily determine where a website resource, mailbox or service provider processes information. Internet communications and externally operated services can involve systems in different countries. Where restrictions on international transfers apply, the relevant arrangements must be assessed under that law. If the destination or safeguards for information connected with your enquiry are important to you, ask through the Contact page before sending additional material. Choosing to follow an external link can also create a separate relationship with that provider and its own processing arrangements.
10. Retention and the factors that determine it
Different records can require different retention periods. Relevant factors include whether an enquiry remains active, whether it develops into a transaction, the records necessary to perform or document that transaction, applicable tax or recordkeeping requirements, and the need to address a dispute or security incident. Those factors determine the retention period applicable to each category of record. Ask for the criteria or period applicable to a specific category of your information. Deleting a local browser draft does not remove a sent message from a recipient's mailbox, and a deletion request may be subject to lawful retention requirements.
11. Security and information you should avoid sending
No website, network connection or email system can be described as risk-free. The sensitivity of the information and the channel used matter when deciding what to send. Do not include passwords, authentication codes or full card details in an ordinary enquiry. If later dealings require confidential documents, first confirm the recipient and an appropriate method of transfer. If you suspect that information connected with an interaction has been misdirected or exposed, contact the business with enough detail to investigate, without circulating the sensitive material again unnecessarily. Ask about an appropriate channel before supplying information that requires additional protection.
12. Your requests, choices and available rights
Depending on the applicable law and circumstances, rights may include access to personal information, correction, deletion, restriction, objection, portability or withdrawal of consent. A request should explain what you want and how it relates to your interaction. Reasonable verification may be necessary to avoid disclosing information to the wrong person, but do not send identity documents unless the need and channel have been clarified. Some requests are subject to exceptions or legal recordkeeping duties. The applicable law determines the response period and the review or complaint procedures available for your request.
13. Optional communications and changes to your details
A reply addressing your enquiry differs from a subscription to ongoing promotional messages. If an interaction offers optional updates, review the stated purpose and any available preference or unsubscribe controls. You can also contact the business to correct an address, clarify which enquiry is yours or state a communication preference. Withdrawing consent, where that is the applicable basis, concerns future processing and does not automatically undo lawful handling that already occurred. A preference about marketing does not necessarily prevent communications needed to address a transaction, security issue or legal obligation.
14. Children and information about other people
The catalogue is intended for people making equipment enquiries and does not invite children to submit personal information. An adult asking about a younger participant should initially describe the activity and equipment requirement without supplying the child’s name, medical records or identity documents. Eligibility and appropriate product use must be considered separately for the actual activity. A parent or guardian concerned that a child supplied information can identify the interaction through the Contact page and request appropriate action. Do not send unnecessary information about another participant.
15. Changes to this policy and further questions
The publication date identifies the version currently displayed. Changes to website features or business handling may require revisions or an additional notice at the point of collection. A later policy statement does not by itself authorise a materially different use of information already received where further notice, a legal basis or consent is required. Keep a copy relevant to your interaction if you need one. Questions about this policy, a particular data category or a request that remains unresolved can be raised through the Contact page, without limiting any available complaint to a supervisory authority.